Useful Info

Airport passenger rights, airport services, useful travel tips

News Highlights

New analysis of IATA: airlines facing rapid cash burn

New analysis of IATA: airlines facing rapid cash burn

ENAIRE, internationally recognised with the Sustainability Award at the 2020 Maverick Awards

ENAIRE, internationally recognised with the Sustainability Award at the 2020 Maverick Awards

IATA: European airlines revenue losses mount - urgent government support required

IATA: European airlines revenue losses mount - urgent government support required

Coronavirus: start the temporary stop of Italian airports

Coronavirus: start the temporary stop of Italian airports

EASA issues safety directive to combat spread of COVID-19 via airline travel

EASA issues safety directive to combat spread of COVID-19 via airline travel

News

Stay healthy while travelling

Stay healthy while travelling

Basic protection measures for COVID-19 pandemic, recommended by the World Health Organization

Iata reacts to latest US travel restrictions

Iata reacts to latest US travel restrictions

IATA urged governments to prepare for the adverse economic impact

Rights of the passenger with disability and reduced mobility

Passenger rights

Rights of the passenger with disability and reduced mobility

What are the rights of a passenger with a disability or reduced mobility?

EmbraerX unveils new flying vehicle concept

New technologies

EmbraerX unveils new flying vehicle concept

For the future urban air mobility ecosystem

Competition Fly Your Ideas by Airbus

New technologies

Competition Fly Your Ideas by Airbus

Airbus selects seven finalist teams to shape the future of aerospace

Closure of Italian airspace for Boeing 737 Max

Closure of Italian airspace for Boeing 737 Max

ENAC: stops Boeing 737 Max 8 from 9.00 pm on March 12th 2019

Compensation in the event of loss of or damage to baggage

Passenger rights

Compensation in the event of loss of or damage to baggage

What compensation is envisaged by law if my baggage is lost or damaged during the flight?

The passengers’ bill of rights

Passenger rights

The passengers’ bill of rights

Who is responsible for the security of the air transport and passengers' rights?

The future of air traffic

The future of air traffic

Interview with Alessio Quaranta, the Director General of ENAC

IATA

8.2 billion Air Travelers in 2037

Denied boarding for overbooking

Passenger rights

Denied boarding for overbooking

What rights do I have if I’m denied boarding due to overbooking?

Global air transport sector

Global air transport sector

Air transport supports 65.5 million jobs and $2.7 trillion in economic activity

Agenzia Dogane and Monopoli

Airport and airlines

Agenzia Dogane and Monopoli

Tax Free, from 1 september electronic invoicing will be mandatory

The future of air transport

New technologies

The future of air transport

Technology and digital transformation

Commercial Spaceflights to Italy

New technologies

Commercial Spaceflights to Italy

Altec, Sitael, Virgin Galactic & The Spaceship Company Sign a Framework

Flying Car

New technologies

PAL-V Liberty: Aviation Debut at Farnborough Airshow

Passengers' safety

Passengers' safety

Safe, fast and punctual air traffic, thanks to ENAV control towers

Air traffic control

Air traffic control

Interview with Maurizio Paggetti, Director of Air Navigation Services of ENAV

Cabin baggage

Airport and airlines

What do I do about cabin baggage?

Cabin baggage

Airport and airlines

What can be taken on board in cabin baggage?

Cabin baggage

Airport and airlines

What items are forbidden to take on board in cabin baggage?

Transport of liquids in cabin baggage

Airport and airlines

Transport of liquids in cabin baggage

Why can’t I carry liquids in my cabin baggage?

Hold baggage

Airport and airlines

What cannot be transported in hold baggage?

Loss of or damage to baggage

Airport and airlines

Loss of or damage to baggage

What do I do if my baggage is lost or damaged?

The right to fly safely

The right to fly safely

Interview with the President of ENAC - Italian Civil Aviation Authority - Hon. Prof. Vito Riggio

Assistance to passengers with disability and reduced mobility

Passenger rights

Assistance to passengers with disability and reduced mobility

How do I request assistance at the airport and during the flight?

Denied boarding for flight cancellation

Passenger rights

Denied boarding for flight cancellation

What rights do I have if I am denied boarding due to a flight cancellation?

No entitlement to compensation for flight cancellation

Passenger rights

No entitlement to compensation for flight cancellation

When are you not entitled to compensation for a cancelled flight?

Application of passenger rights legislation

Passenger rights

Application of passenger rights legislation

Who has the rights to the forms of protection envisaged for the passenger?

Reference legislation

Passenger rights

Reference legislation

What is the reference legislation on passengers’ rights?

Low cost flights

Airport and airlines

Low cost flights

What are low-cost flights?

The offers of low-cost flights

Airport and airlines

The offers of low-cost flights

How do you choose a low-cost flight?

Low cost Airlines

Airport and airlines

Low cost Airlines

What are low cost airlines?