Useful Info

Airport passenger rights, airport services, useful travel tips

News Highlights

Flying Car

Passengers' safety

Passengers' safety

Air traffic control

Air traffic control

Cabin baggage

Cabin baggage

News

Cabin baggage

Airport and airlines

What items are forbidden to take on board in cabin baggage?

Transport of liquids in cabin baggage

Airport and airlines

Transport of liquids in cabin baggage

Why can’t I carry liquids in my cabin baggage?

Hold baggage

Airport and airlines

What cannot be transported in hold baggage?

Loss of or damage to baggage

Airport and airlines

Loss of or damage to baggage

What do I do if my baggage is lost or damaged?

The right to fly safely

The right to fly safely

Interview with the President of ENAC - Italian Civil Aviation Authority - Hon. Prof. Vito Riggio

Assistance to passengers with disability and reduced mobility

Passenger rights

Assistance to passengers with disability and reduced mobility

How do I request assistance at the airport and during the flight?

Denied boarding for flight cancellation

Passenger rights

Denied boarding for flight cancellation

What rights do I have if I am denied boarding due to a flight cancellation?

No entitlement to compensation for flight cancellation

Passenger rights

No entitlement to compensation for flight cancellation

When are you not entitled to compensation for a cancelled flight?

Application of passenger rights legislation

Passenger rights

Application of passenger rights legislation

Who has the rights to the forms of protection envisaged for the passenger?

Reference legislation

Passenger rights

Reference legislation

What is the reference legislation on passengers’ rights?

Low cost flights

Airport and airlines

Low cost flights

What are low-cost flights?

The offers of low-cost flights

Airport and airlines

The offers of low-cost flights

How do you choose a low-cost flight?

Low cost Airlines

Airport and airlines

Low cost Airlines

What are low cost airlines?