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Airport passenger rights, airport services, useful travel tips
News Highlights
News
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Airport and airlines
Agenzia Dogane and Monopoli
Tax Free, from 1 september electronic invoicing will be mandatory
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New technologies
The future of air transport
Technology and digital transformation
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New technologies
Commercial Spaceflights to Italy
Altec, Sitael, Virgin Galactic & The Spaceship Company Sign a Framework
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New technologies
Flying Car
PAL-V Liberty: Aviation Debut at Farnborough Airshow
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Authority
Passengers' safety
Safe, fast and punctual air traffic, thanks to ENAV control towers
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Authority
Air traffic control
Interview with Maurizio Paggetti, Director of Air Navigation Services of ENAV
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Airport and airlines
Cabin baggage
What do I do about cabin baggage?
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Airport and airlines
Cabin baggage
What can be taken on board in cabin baggage?
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Airport and airlines
Cabin baggage
What items are forbidden to take on board in cabin baggage?
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Airport and airlines
Transport of liquids in cabin baggage
Why can’t I carry liquids in my cabin baggage?
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Airport and airlines
Hold baggage
What cannot be transported in hold baggage?
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Airport and airlines
Loss of or damage to baggage
What do I do if my baggage is lost or damaged?
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Authority
The right to fly safely
Interview with the President of ENAC - Italian Civil Aviation Authority - Hon. Prof. Vito Riggio
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Passenger rights
Assistance to passengers with disability and reduced mobility
How do I request assistance at the airport and during the flight?
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Passenger rights
Denied boarding for flight cancellation
What rights do I have if I am denied boarding due to a flight cancellation?
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Passenger rights
No entitlement to compensation for flight cancellation
When are you not entitled to compensation for a cancelled flight?
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Passenger rights
Application of passenger rights legislation
Who has the rights to the forms of protection envisaged for the passenger?
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Passenger rights
Reference legislation
What is the reference legislation on passengers’ rights?
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Airport and airlines
Low cost flights
What are low-cost flights?
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Airport and airlines
The offers of low-cost flights
How do you choose a low-cost flight?
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Airport and airlines
Low cost Airlines
What are low cost airlines?