16 November 2022
With British Airways travel abroad without showing passport
Travel abroad without showing your passport at the departure airport. The test from London Heathrow to Malaga
British Airways has become the first UK airline to trial the use of biometric technology for international flights, enabling customers taking part in the trial to travel through the airport ‘smartly’ without having to show their passport.
Customers who sign up to take part in the airline’s trial from London Heathrow Terminal 5 will be invited to scan their face, passport and boarding pass on their smartphone or tablet ahead of travel, with this information being kept safe and secure. When trial participants arrive at the airport, Smart Bio-Pod cameras verify their identity in under three seconds, allowing them to keep their passport safely in their pocket until they reach their destination.
British Airways: international biometrics technology trial. Photo: Copyright © Ufficio Stampa British Airways.
David Breeze, Operations Transformation Manager for British Airways, said: “Not only is this the first time that our customers have been able to register their biometric information at home, but it’s the first time they can use it for British Airways’ international flights. This is a secure and efficient tool that makes for a smarter and smoother airport experience, which will reduce the time it takes us to board aircraft”. “The beauty of this technology is that it also frees our people up to look after more complex customer enquiries and deliver the best possible customer service.”
British Airways: international biometrics technology trial. Foto: Copyright © Ufficio Stampa British Airways.
The trial will run for six months on British Airways flights from London to Malaga, Spain. Customers who opt-in will be invited to make use of the Fast-Track security lane and will receive complimentary priority boarding. If the trial is successful, it’s expected to be extended to more international flights. Participants are still required to carry their passport when travelling and will be required to show it when they reach their destination airport.
It follows the introduction of automated biometric technology on British Airways’ domestic flights in 2017, when the carrier became the first UK airline to introduce the technology, which records customers’ facial scans at Security and matches it to them at the boarding gate.
You might be interested in
Più voli di Turkish Airlines in Italia
Aumento delle frequenze dei voli da e per gli aeroporti di Bologna, Bari, Palermo e Napoli a partire dal 31 marzo 2024 e, inoltre, accordo con ITA Airways da luglio 2023
Emirates set to showcase full family of commercial and training aircraft at Dubai Airshow
On show: A380, Boeing 777-300ER, Diamond DA42-VI, Cirrus SR 22 training aircraft and the Embraer Phenom 100 charter jet
Swiss to enlarge Premium Economy cabin for its Airbus A350s
From 2025, the new Airbus A350-900s will seat of 242 passengers. And its Premium Economy Class will be larger than those on its existing long-haul