26 September 2024

Genoa Airport for inclusion and accessibility

A commitment to make airport infrastructure increasingly accessible for deaf and hard of hearing people

On the occasion of World Deaf Day, Genoa Airport has announced a new and significant collaboration with the National Deaf Agency (ENS), aimed at improving airport accessibility and inclusion for deaf and hard of hearing people. This innovative project aims to break down communication barriers, making airport services more usable for all travellers.

Among the main initiatives envisaged by the project, there is the installation of visual-gestural communication tools, such as tablets equipped with software capable of translating in real time into Italian Sign Language (LIS). With this implementation, Genoa Airport proposes itself as a model of accessibility, promoting inclusion and helping to overcome sensory barriers.

Currently, Genoa Airport is already barrier-free and offers a range of services for passengers with disabilities or reduced mobility, such as dedicated routes, the Sala Amica, wheelchairs and specific means of transport to meet every need. With the collaboration of ENS, the airport intends to get even closer to the needs of deaf travellers, building a service that responds even more precisely and punctually to their needs and strengthening the dedicated support network.

This initiative represents a further step in the direction of inclusive hospitality, aimed at ensuring that every passenger, regardless of their sensory abilities, can enjoy a serene and unhindered travel experience.

Edited by the editorial staff, Avion Tourism Magazine

Text source and photos: Genoa Airport Press Office

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