03 September 2018

Compensation in the event of loss of or damage to baggage

What compensation is envisaged by law if my baggage is lost or damaged during the flight?
If checked baggage is lost or damaged or delivery is delayed, the passenger has the right to compensation:
 
  • up to 1000 SDRs (approximately 1,164.00 euros) with airlines from the European Union and countries that have ratified the Montreal Convention
  • up to 17 SDRs (approximately 19.00 euros) per kg with airlines from countries that have ratified the Warsaw Convention
 

This compensation is not due to passengers who have an additional insurance.

 
Countries that have ratified the Convention for the unification of certain rules relating to international air transport are:
 
PAESI
 
  • Albania 
  • Arabia Saudita
  • Australia
  • Austria
  • Bahrain
  • Barbados
  • Belgio
  • Belize, Benin
  • Bosnia-Erzegovina
  • Botswana
  • Brasile
  • Bulgaria
  • Camerun
  • Canada
  • Capo Verde
  • Cina
  • Cipro
  • Colombia
  • Croazia
  • Cuba
  • Danimarca
  • Egitto
  • El Salvador
  • Emirati Arabi Uniti
PAESI
 
  • Equador
  • Estonia
  • Egitto
  • El Salvador
  • Emirati Arabi Uniti
  • Equador
  • Estonia 
  • Finlandia
  • Francia
  • Gambia
  • Germania
  • Giappone
  • Giordania
  • Grecia
  • Irlanda,
  • Islanda
  • Isole Cook 
  • Italia
  • Kenya
  • Kuwait
  • Lettonia
  • Libano
  • Lituania,
  • Lussemburgo
 
PAESI
 
  • Macedonia
  • Madagascar
  • Maldive
  • Malesia
  • Macedonia
  • Madagascar
  • Maldive
  • Malesia
  • Mali
  • Malta
  • Messico
  • Mongolia
  • Namibia
  • Nigeria
  • Norvegia
  • Nuova Zelanda
  • Oman
  • Paesi Bassi
  • Pakistan
  • Panama
  • Paraguay
  • Perù
  • Polonia
  • Portogallo
PAESI
 
  • Principato di Monaco
  • Qatar
  • Regno Unito
  • Repubblica Araba Siriana,
  • Repubblica Ceca
  • Repubblica di Korea
  • Repubblica Dominicana
  • Repubblica Unita della Tanzania
  •  Romania
  • Saint Vincent e Grenadines
  • Singapore
  • Slovacchia
  • Slovenia
  • Spagna
  • Stati Uniti d’America 
  • Sud Africa
  • Svezia
  • Svizzera
  • Tonga
  • Ungheria
  • Uruguay
  • Vanuatu
 
The updated list can be consulted on the website of the International Civil Aviation Organization (ICAO) on the page  www.icao.int
 
Remember that items of value such as
  • important documents and cash,
  • life-saving medicines
  • fragile items (mobile phones and chargers, cameras, video cameras, CD players, etc.)
 
should be placed in cabin baggage or kept on your person.
 
The weight of checked baggage permitted for transport (both hand and hold) varies from airline to airline.
We recommend checking beforehand on the airline website and on the electronic ticket what weight is allowed so that you won’t have to pay additional costs at the time of check-in at the airport.  
 
Text by Alisè Vitri
Published on 04 April 2018
Photos: Sisterscom.com, Shutterstock
Credit :  www.enac.gov.it
Copyright © Sisterscom.com
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