Your Iberia boarding pass is updated in real time

Iberia introduces an important digital innovation designed to simplify and make the boarding process smoother: it is the new dynamic boarding pass, an intelligent tool that automatically updates in real time in the event of last-minute operational changes, offering passengers a more responsive and efficient experience.

Until now, the boarding pass received at the check-in counter or via the app was static and did not reflect changes such as a change of gate, seat or a possible cabin upgrade. Thanks to this new feature, available from July 2025, passengers will receive automatic updates on their digital boarding pass, reducing the risk of misunderstandings and unnecessary travel at the airport.

 

Changes are communicated in real time via push notifications on the mobile device, while updates will also continue to be sent via email to offer a dual communication channel.

The dynamic boarding pass is available to all passengers who use the Iberia app (iOS and Android) or who download their boarding pass to Apple Wallet or Google Wallet directly from the airline's website.

This innovation is part of the Spanish airline's broader digital transformation program, which aims to optimize ground operations and offer a more intuitive and personalized service to its customers. The goal is twofold: to improve the efficiency of airport flows and to increase passenger satisfaction at every stage of the journey.

Iberia's recent technological solutions also include: "Iberia GPT", a conversational assistant based on ChatGPT, to help customers plan their trips; Háblalo x Iberia, an application dedicated to travellers with communication difficulties; integration with Apple AirTag, which allows passengers to share the location of their baggage.