Milan Linate airport awarded for ASQ Customer Experience
Milan Linate Airport has been awarded as part of the international Airport Service Quality (ASQ) benchmarking program, obtaining three prestigious European awards for the "2025 ASQ Customer Experience Award".
Category 5-15 million passengers in Europe
- Best Airport at Departures,
- Most Dedicated Staff in Europe,
- Easiest Airport Journey in Europe.
The awards come directly from the judgment of the passengers. In fact, the evaluations are collected in real time, during the travel experience through the international Airport Service Quality (ASQ) program, which independently and continuously detects the satisfaction of Travellers.
The ASQ is the only global benchmarking programme that measures the quality of the airport experience based on rigorous scientific sampling conducted throughout the year.
The ASQ Awards recognize Milan Linate Airport (LIN) as the Best Airport in the category (5-15 million passengers in Europe), also distinguishing itself for the dedication of the staff and for the simplicity and fluidity of the passenger journey. The result confirms SEA Milan Airports' commitment to ensuring a simple, comfortable and safe travel experience.
