19 March 2025

Aeroporti di Roma improves accessibility for blind and visually impaired passengers

Video and artificial intelligence with the Be My Eyes app that will provide support, in real time, increasing the autonomy of millions of travelers

Rome Fiumicino Airport introduces Be My Eyes, the app that offers real-time support to blind and visually impaired people through video-assisted and artificial intelligence. Thanks to this partnership with Aeroporti di Roma (ADR), the "Leonardo da Vinci" airport becomes even more accessible, ensuring an inclusive and autonomous travel experience.

Fiumicino, one of the 12 SkyTrax 5-star airports in the world, continues to innovate in the area of accessibility and personalized services. The integration of Be My Eyes' Service Connect™ platform will allow visually impaired passengers to receive immediate assistance, find their way around the terminals and obtain information with a simple tap on the app.

Aeroporti di Roma Fiumicino e Ciampino, app Be My Eyes per passeggeri non vedenti e ipovedenti Copyright © Aeroporti di Roma

Marina Maschio, Managing Director of ADR Assistance, the Aeroporti di Roma group company that provides assistance to passengers with disabilities and reduced mobility, said: "Being a leader in accessibility and innovation is a source of great pride for us. The collaboration with Be My Eyes allows us to further improve the experience of passengers with visual impairments, guaranteeing them the same level of service as every traveler at Fiumicino and Ciampino airports, the only ones in Italy recognized with the ACI World's Accessibility Enhancement Accreditation".

Rome Airports

Aeroporti di Roma, a Mundys Group company, manages and develops the airports of Rome Fiumicino and Ciampino and carries out other activities related and complementary to airport management. Fiumicino, the first and only airport in Italy with a Skytrax rating of 5 stars for excellent standards in quality of service, has two passenger terminals and is dedicated to business and leisure customers on domestic, international and intercontinental routes. Ciampino is mainly used by low-cost airlines, express-couriers and General Aviation activities.

Edited by the Editorial staff, Avion Tourism Magazine

Text source and photo: © ADR Press Office

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