Ramadan with Emirates: special services on board and at the airport
On the occasion of the Holy Month of Ramadan, Emirates is strengthening its services dedicated to fasting passengers, offering assistance, special meals and religious content both on board and at the airports of its network, with a particular focus on the hub of Dubai International Airport (DXB).
Iftar boxes at gates and in flight
During iftar hours, Emirates distributes free Iftar boxes at selected boarding gates , containing water, labans, bananas and dates, to allow passengers to break their fast comfortably.
On board, on selected routes and in all travel classes, nutritionally balanced Ramadan meal boxes are served, in addition to the regular hot meal service. The packages, decorated with geometric patterns inspired by Islamic art, include traditional dates, light mezze such as hummus, moutabel or muhammara with Arabic bread, sandwiches with mossakana or herb chicken, typical sweets such as pistachio baklawa, mamoul or chocolate almonds, as well as laban.
To ensure accuracy in imsak and iftar times during the flight, Emirates uses a system that calculates sunrise and sunset based on the latitude, longitude and altitude of the aircraft. The captain officially announces the iftar time at sunset.
On request, passengers can also receive special prayer mats available on all Emirates flights.
Traditional dishes in Emirates lounges
In the seven Emirates lounges in Dubai (DXB), a wide selection of dates, Arabic sweets and traditional coffee are offered during Ramadan.
The First and Business Class lounges offer typical dishes such as hot and cold mezze, lentil soup, Arabic mixed grill with tahini, lamb kabsa, chicken machboos, ouzi lamb shank with hashweh rice and dakous. Desserts include pistachio or cheese kunafa, saffron basbousa, walnut kathayef, kitta cheesecake, date or baklawa ice cream, accompanied by traditional drinks such as jallab and laban.
The Emirates lounges in Cairo and Jeddah also offer menus dedicated to Ramadan. All lounges also have prayer rooms and dedicated services to ensure a peaceful environment.
Religious content and entertainment on ice
Throughout Ramadan, the ice entertainment system offers religious content in Arabic and Urdu, including Kheir Qodwa, Qalb Al Mo'men, Wa Yatoub Allah Alaykom, Al Huqooq Al Sharaeya, Nafhat, Ramadan Mah and Rehmat and Hoshyarian, as well as the Holy Quran.
Popular series and dramas are also available, with over 6,500 on-demand channels, including up to 450 Arabic-language channels and 400 Arabic music and podcast channels.
Bukhoor fragrances for Ramadan
To celebrate the atmosphere of Ramadan at home, Emirates has launched new Bukhoor fragrances available on the Emirates Official Store. These include Oud Rose, Dreamy Nights and Sacred Ember. Each 70-gram pack is offered at $52 in elegant white and gold packaging with the Ghaf tree symbol.
Support for Umrah pilgrims
For groups travelling to Jeddah and Medina during Ramadan, Emirates serves Ramadan packs on board and allows the transport of a bottle of Zamzam holy water up to 5 litres per person, departing from Dubai and various airports in Saudi Arabia.
Dedicated training for staff
Emirates cabin and ground staff receive specific training on Ramadan to ensure cultural awareness and service-responsive to the needs of passengers during the Holy Month.