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AIRPORT SERVICES FOR PASSENGERS
Milan Bergamo Airport offers a wide range of services for passengers, both before and after the flight
to ensure a comfortable, smooth and safe journey.
Parking at the airport
Parking at the airport Photo: Copyright © Milan Bergamo Airport
At the airport there are over 8,000 parking spaces with a wide range of choices between rates and sectors, for a wide range of services always in the name of the highest quality and comfort, at competitive prices. With Milan Airports Parking you can park inside the airport and take your car keys with you. You find the staff always present, 7 days a week and 24 hours a day.
If you are waiting for a flight to arrive, the P Est car park is the ideal choice: it is located just 250 meters from the terminal and offers the first hour free, perfect for quick and stress-free stops.
Fast Track
Fast Track is a reserved passage that allows quick access to security checks. Access to Fast Track is through an optical reader and is active 24 hours a day.
Fast Track plus
Fast Track Plus is a service that speeds up check-in operations by accessing the Check-in Lounge only to check in and send baggage with a dedicated hostess. The service also includes priority passage through security checks to get to boarding in a short time.
Fast Track at the airport Photo: Copyright © Milan Bergamo Airport
CHECK-IN LOUNGE
Milan Bergamo Airport has a Lounge that allows you to wait for the departure of your flight in a welcoming environment equipped with services and attention specially designed for all types of travellers.
Airport Lounge Check-in Photo: Copyright © Milan Bergamo Airport
The Check-in Lounge is located in the departures area next to the security checks (open from 04:30 to 21:30). The maximum time allowed in the Lounge is 3 hours.
Airport Lounge Check-in Photo: Copyright © Milan Bergamo Airport
The exclusive HELLOSKY LOUNGE
The HelloSky Lounge, with a size of 750 square meters and 130 seats. It is located in the departures area, just before the new passport control area at the entrance to the non-Schengen terminal inaugurated on 16 July 2020.
Hellosky Lounge at Milan Bergamo Airport. Photo: Copyright © Milan Bergamo Airport
The lounge is divided into 10 different areas, including work areas, meeting room, F&B area, smoking space and toilet with shower. A breakdown that allows passengers to enjoy their preferred space and amenities. The lounge offers a tailored experience that adapts to the priorities of its guests' requests. The list of services includes bars, restaurants, à la carte restaurants, as well as entertainment and rest areas, with staff in charge of welcoming and available to guests.
Hellosky Lounge at Milan Bergamo Airport. Photo: Copyright © Milan Bergamo Airport
HelloSky offers a new concept of VIP Lounge, which focuses on the environment, sustainability and recycling, with the aim of significantly and progressively reducing waste. A modern and well-designed living room with elegant style and furniture that offers a high level of quality and comfort to customers. With natural light and materials, passengers will enjoy a relaxing atmosphere during their stay.
Hellosky Lounge at Milan Bergamo Airport. Photo: Copyright © Milan Bergamo Airport
In the HelloSky lounge at Milan Bergamo Airport, all services are perfectly designed to meet any passenger need, including shower areas or reading spaces. The menu is served with a dynamic approach and adapted to different times of the day, providing a variety of selected foods including typical local ones. Premium pay-per-use options will also be available to take advantage of the services.
BGY Top
To meet the needs of business customers and those who want personalized treatment, Milan Bergamo Airport offers the "BGY TOP" service package, dedicated to departing and arriving passengers.
For those who want to live an exclusive airport experience, BGY TOP offers:
Reception with dedicated Hostess
Access to the Check-in Lounge and Fast Track
Assistance during transit at the airport
Access to the HelloSky Lounge
Boarding with a dedicated minibus
Priority access on board
BGY TOP service at Milan Bergamo Airport. Photos and Videos: Copyright © Milan Bergamo Airport
For arriving passengers, the BGY TOP package includes a luggage transport service, disembarkation with a dedicated minibus and a welcome by a hostess.
The BergamOlynk SERVICE
Bergamolynk is a service that allows you to plan your journey using Milan Bergamo Airport as a connector. Thanks to this service, you can reach more than 100 destinations in Europe and around the world.
Once you land at the airport, follow the institutional signs and graphics that define the Bergamolynk route and use the advantages reserved for those who purchase a connecting flight via Milan Bergamo:
- Dedicated check-in at the VIP Lounge: go directly to the Check-in Lounge to check in your baggage.
- Easy passage through Fast Track access: use the dedicated arch to go through security quickly, avoiding any queues and reach the gate of your connecting flight.
Video: Copyright © Milan Bergamo Airport
Avion Tourism Magazine N80/2025 Special Edition for Milan Bergamo Airport
Issue closed in the Editorial Office on 29 April 2025
Editor in chief: Angela Trivigno. Contributors: Alisè Vitri, Enzo Cuppatri, Lisa Maria River, Nicole Villa. Cover photo: Copyright © Sisterscom.com Snc / Asifgraphy / Shutterstock.com. Photographs: Copyright © Sisterscom.com Snc with license to use images purchased from Shutterstock.com and Depositphotos.com Photos for editorial use only. Credits indicated under each photo and/or video. Press Offices and Tourist Boards: AJet; Beauty and Luxury; Italart; City of Helsinki Tourist Board (ph. Julia Kivela; Laura Dove; Mariia Kauppi; Beatrice Bucht); Eurowings; goturkiye.com; Laura Biagiotti Parfums; Lumiwings (ph. Yannis Kontos); Pressjam Snc; Sacbo S.p.A.; Sharjah Tourism Development Authority; Shiseido Fragrance; Skyalps; Visit Finland (ph. Julia Kivela); Visitcopenhagen.com; Visitezlesenegal.com; Volotea. Avion Tourism Magazine Special Edition for Milan Bergamo Airport N.80/2025: closed in the Editorial Office on 29/04/2025 and published on www.aviontourism.com Registration: Press Register Court of Bergamo N.1 of 09/01/2003 and N.9/2019 of 03/07/2019. Periodicity: six-monthly Publisher , Management, Editorial Staff, Administration and Dealership: Sisterscom.com Snc - Via Piave, 102 - 23879 Verderio (Lc) - Italy. P.Iva/C.F. 03248170163 - Registro delle Imprese di Lecco Numero LC-304260. Literary and artistic property: Copyright © Sisterscom.com Snc. All rights reserved. Reproduction in any form is prohibited.