10 November 2019

UIA keeps axing flight program

To bring the business back to the profit zone, Ukraine International keeps optimizing its east- and westbound route network.

Effective January 14, 2020, the leading Ukraine’s carrier will cease operating flights between Kyiv and Krakow.

Moreover, substantial changes will be introduced on Kyiv - Bangkok - Kyiv flights. On November 16, 2020, the frequency will be brought down to 3 weekly flights. Effective March 29, 2020, and during IATA Summer Season, non-stop services connecting the capitals of Ukraine and Thailand will be put on hold.

UIA will offer passengers either rerouting options (where possible) or ticket (or unused carriage) refunds in case rerouting is impossible or an alternative does not suit a passenger.

To ensure fast and efficient request processing, passengers should contact the airline as soon as they receive information on their flight status changes. Ticket (or unused carriage) refunds are made in payment currency by travel agents.

Concerning all the arising matters, passengers may refer to:

· UIA official website: https://www.flyuia.com/ua/ua/contacts

· UIA Facebook Page: https://www.facebook.com/flyuia.ua/

· UIA Twitter: https://twitter.com/fly_uia

· UIA Contact Center: +380445815050, +380443645050, 566 (portables in Ukraine).

The UIA team will make every effort to find the best possible solution in each passenger’s case.

UIA Information

Ukraine International (UIA) was founded in 1992. UIA is a 100% privately owned carrier. The airline connects Ukraine with over 50 capitals and key cities of Europe, Asia, America, Africa, the Middle East, and CIS countries and provides connections with its international partners’ flights to over 3,000 other destinations worldwide. UIA operates over 1100 scheduled flights per week. Currently, UIA operates 42 aircraft. The fleet’s average age amounts to 11.6 years. The base airport for Ukraine International is Kiev Boryspil (KBP) in Kyiv.

Edited by Alisè Vitri

Source text: Ukraine International Airlines Press Service

Foto solo uso editoriale: © Alla Greeg / Sisterscom.com / Shutterstock

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