30 October 2025

Swiss introduces the Sunflower program

Since 1 November, the airline has been participating in the international "Hidden Disabilities Sunflower" initiative, offering support to passengers with disabilities that are not visible at Zurich and Geneva airports

Swiss International Air Lines (SWISS) is taking an important step towards more inclusive air transport by joining the international "Hidden Disabilities Sunflower" programme, which promotes awareness and understanding of people with invisible disabilities, as of 1 November.

Lanyard verde decorato con girasoli Foto: Copyright © Swiss Media Relations — **Green lanyard decorated with sunflowers** Photo: Copyright © Swiss Media Relations

The project, already active in numerous countries and constantly expanding, uses a green lanyard decorated with sunflowers as a recognizable and discreet symbol. By wearing it, passengers can report their condition to airport staff and staff, thus receiving attention, empathy and additional support when needed, without having to declare it openly.

More than a billion people worldwide live with a non-visible disability – including autism, ADHD, epilepsy or dementia – and often face difficulties travelling in complex environments such as airports.

With this membership, SWISS and the Swiss airports of Zurich and Geneva join the global network of companies that promote a more human and accessible travel experience.

The lanyard with the sunflower will be available for free:

at Zurich Airport, at the PRM (Passengers with Reduced Mobility) reception points, the Arrival 2 information desk and the supervisor desks in the transit and Check-in 1 area;
at Geneva Airport, at the GVassistance Lounge in Terminal 1.

The Sunflower program does not replace dedicated assistance services or offer preferential lanes, but serves to foster understanding and attention throughout the airport route.

The staff of SWISS and the airports involved have been trained to recognise the symbol and provide personalised assistance, in line with the needs of the passenger.

Edited by the editorial staff, Avion Tourism Magazine

Things to see in Zurich